RMC Direct Service:
RMC recognizes that the value add of your fleet of banking machines is only as good as the dedication and quality provided by your service technician. As a seller and servicer of banking machines, we take that responsibility very seriously. RMC provides manufacturer authorized maintenance services for all your ATM, ITM and TCR machines. Our in-house fleet of technicians, service trucks and parts inventory provide the fastest turn-around times. RMC technicians are manufacturer trained on all new technology hardware and software with extensive hands-on experience. Clients have quick access to our live help desk @ 800-715-2325 or log a request through our service portal. Clients using our service portal have access to their service history data. There is no client limit on the amount of calls. In most cases, problems can be fixed during that initial call, otherwise an RMC technician will be promptly dispatched. We believe our RMC Direct Service product is the best value in the sector due to personal dedication, in-house employed technicians and parts inventory and competitive cost. Call us today to inquire about RMC Direct Service!
Current clients click here for Service Portal access.
Time and materials jobs – RMC is happy to help with one-off repair needs.
Rigging/Removal/Storage – RMC can assist with machine installs, moves, storage or removal regardless of whether the machine was purchased from us. Reach out to RMC for any machine heavy lifting needs!
Physical Security Service and Repair – We are a licensed Hamilton Safe dealer –call RMC for any replacement and maintenance work on your physical security equipment!
Kiosks/Surrounds/Signage – from eye catching signage to larger colorful kiosks and mini-branches, let RMC handle your ATM/ITM presentation needs!
Network Conversions – seamless transition with minimal downtime.
Custom Graphics – does your ATM need a special front/side look for a particular event or location? RMC has done lots of custom graphics, we are here to help.