On January 14th, 2020, support for the Windows 7 operating systems on ATMs will end. This puts your ATM fleet at risk while operating on an unsupported system. To maintain the customer experience, remain compliant, and protect your Financial Institution’s brand, you will need to migrate to Windows 10. This system includes advanced defense against cyber and fraud threats as well as end-user enhancements to keep pace with advancing technology. Additionally, this upgrade is necessary with maintaining compliance and ensuring your fleet is PCI-ready. Although the 2020 deadline is not a mandate from ATM network providers, it is a safeguard against the latest fraud threats.
Potential risks of not moving to Windows 10 include:
- Reputational risk through security vulnerabilities.
- No more security patches – i.e. potential exposure to cyber attack.
- Additional upgrade patches will no longer be issued.
- Non-compliance with PCI could result in fines.
Step one should be evaluating your fleet’s hardware, software, and network configurations. Determine whether an upgrade or full replacement makes sense for your ATM strategy and then evaluate the best method to deploy the upgrade. Please contact RMC to discuss all your Windows 10 options.